High-quality work. The owner of Chief Roofing helped the HOA work through difficult issues as the project progressed and major aging issues were uncovered.
Everything happened as promised—schedule, specified materials, workmanship, and cleanup. Jerry (job foreman) was always on top of things—always available and very responsive.
Chief Roofing put a new roof on our house about 8 months ago. They did a very nice job, and it was obvious they take pride in their work. Unfortunately, a huge tree fell through our house and did severe damage. We had a huge, gaping hole in the roof, beams inside the house and branches poking through the shattered skylight in the kitchen. Huge mess and very exposed to the elements. As soon as I called them, they came and boarded up the smaller holes in the roof that we wouldn’t have even known were there until insurance people came and helped tarp us in better. The next day, they came with a replacement skylight glass that they located by convincing a glass warehouse to search for even though they didn’t have power back yet. The insurance company’s roofing guy had to do an inspection of the damaged roof and commented on the quality of work and materials used on our roof. Chief Roofing has definitely been there for us at a time when it was difficult to even think straight and sort out what we needed! Thank you so much!
I used Chief Roofing to inspect the roof on a commercial property I was inspecting. Melvin Barnes was very professional, on time, and did everything they said they were going to do plus more. I will use them again!
Echoing some of the other reviews, I can’t say enough good about the experience and outcome of the re-roofing job we contracted Chief Roofing for. From our first point of contact to the end, each person was professional, knowledgeable and focused on getting a good result. I had a pretty complicated roof (49 facets and something like 5,000 square feet of roofing) so I wanted a company that was going to take the time to get all the hips and valleys correct, not to mention all of the flashing! I ended up with 5 different quotations ranging the entire gamut of corporate structures and insurance availability, and believe it or not, Chief Roofing was within a couple hundred dollars of the best bid. Choosing them for the job was an easy decision, and boy am I glad I did. From the moment they arrived, it was clear that they were operating at the top end of industry standards. The entire crew took immaculate care with my bushes, hot tub and pool cover to ensure that no nails went where they weren’t wanted. The roof ended up pristine. Gutters and gutter guards were untouched; flashing was just so, and two sheets of dry-rotted roof decking were replaced. In the two months since the roofing job was completed, it’s rained a few times, and no leaks! As an aside, the project manager and estimator were both veterans or active reserve, so I appreciate that this company is making an effort to take care of the folks who take care of us.
Chief Roofing did an excellent job replacing our roof. I highly recommend using their services for any of your roofing needs.
Professional, well-done job replacing our roof shingles. They were very responsive and cleaned up everything afterwards. I would certainly recommend Chief Roofing.
Great communication, great service.
They were professional from start to finish. Not the lowest price, but competitive AND with the longest guarantee. Highly recommended!
Great service, prompt, professional and we feel we are in good hands for our forthcoming roof repair!
I selected Chief Roofing from among several bidders to replace a roof and gutter system. While they were not the least expensive, I was impressed by the knowledge and demeanor of Destin Barnes, who walked me through every detail of what to expect. Destin also suggested solutions not discussed by other bidders. Destin did not let me down. He stayed involved throughout the installation process, not just the sales process, to ensure that the work was done correctly and to my satisfaction. He showed me that they care about their work and their customers.
Chief Roofing was not the cheapest estimate I received. But they were the only ones who noticed the original roof had some installation problems. They removed the old roof and put on a new one, and I’m thrilled with the result. They left my yard clean each day. They were incredibly punctual, professional, and responsive. I had concerns about the gardens surrounding my home. I didn’t want my flowers and trees to get trampled. They took incredible care in the removal. Out of thousands of plants, they didn’t disturb a single one. I swear, my yard was cleaner after they left than it was before they got here. I highly recommend them.
They replaced our roof. They were very efficient and cleaned everything up after they were finished.
Chief Roofing has replaced roofing on two different structures at two different properties for me now. They are professional and timely and do great work. Simply put, they know what they’re doing, and it shows. They leave the jobsite in better shape than what they found as well. What more could you ask for?
If there was some way I could give a guarantee on my comment I would. I don’t believe there is any roofing company that could outperform Chief Roofing in the areas of courtesy, professionalism, detail, price and efficiency.
Chief Roofing provided personal attention and detailed work at every step of our roof replacement process. Their front desk is a pleasure to work with, and their teams of workers are considerate, efficient and skilled.
After hunting around for a reputable roofing company, we finally decided to go with Chief Roofing. They were a great value for the work we had done—new roof with sub-deck repairs and new skylights. We were kept up to date on what the damage to the sub-deck was and felt VERY assured that it was done correctly. The crews were very knowledgeable about what they were doing, and at the end of project, we felt confident that we had a GREAT new roof and that Chief Roofing would stand by their commitment to the 50-year warranty that was part of our package. We felt that they can stand by such a warranty by the quality of workmanship and materials that were used. We highly recommend this company!!! Thanks to all at Chief who helped us get a great roof!!!!
They came right on time and fixed the problem. I haven’t had any issues since. Very professional and great people.
I recently had the shingles replaced on my home by Chief Roofing. I was very pleased with their work. The estimate was detailed and thorough and explained to me. The work was done when they promised and was done in one day. The shrubs were protected, and everything was completely cleaned up when they were finished.
We collected a couple of estimates for the roofing shingle total replacement for our home in Hillsborough, NC. We were most impressed by the straightforward approach and honest answers given by the owner of Chief Roofing, who met me onsite at my home. We have been in business ourselves for 38 years, and to be honest, we felt like a dying breed, so it was good to find another company that was straightforward, honest, and delivered exactly what they offered us through their quote. Their roofing techs understand the theories and methods needed to deliver a quality roofing job, and they delivered a roofing product that shouted quality, shouted done right. We would highly recommend Chief Roofing. One more item, and for us it was just as critical as the quality of the roof, Chief Roofing techs did not harm one bush, one flower, plant or any of the several yard ornaments we have.
Honest, straightforward & high quality work. Done right and when promised. I highly recommend Chief Roofing!
When we bought our home a few years ago, we were advised by our home inspector to replace the existing roof within 3 years because it was at the end of its life. After doing some research, we decided to go with a metal roof instead of a shingle roof (which is what we originally had). We met with several roofing companies before selecting Chief Roofing to install a new metal roof and half-round gutters on our home. Destin answered all of our questions prior to installation and guided us in our decision-making process in regard to the gauge, type of metal, and maintenance needs and patiently walked us through the steps that we would be going through during the installation process. We were grateful for his expertise because let’s face it—we aren’t experienced when it comes to roofing, and there was a lot to learn! Plus, we had a ton of questions because we like to understand as much as we can about improving and maintaining our home, and with such a large financial transaction, we felt confident that we were in good hands with Chief Roofing. And fortunately we were correct! The installation process went smoothly, and we are very happy with the end result. A few months after installation, there was an issue where some water had gotten into a bathroom exhaust fan, and Destin ensured that it was all taken care of at no additional cost to us. So even though they had already been paid for installing our roof and gutters, Chief Roofing still went above and beyond to make things right for us, which involved re-installing a new fan, fixing our ceiling, and giving our interior a fresh coat of paint. Bottom line: if you want to work with a company that cares about your home as much as you do, we highly recommend giving Chief Roofing a call to see what they can do for you. Thanks, Destin and team!
Fantastic experience with Chief Roofing through the entire process. The first point of contact, Billy the sales rep, has decades of experience in the roofing/construction business and was able to share lots of info to help us make decisions. The best part was he was easygoing and not pushy. He took his time and was great with our follow-up questions, as it took us about 2 weeks to make a decision. The lead person coordinating the work was also good with updates and info. They actually were able to start work earlier than expected. The crews working on replacing the shingles were nice and efficient. They got everything done in one day, including some repairs to a couple of unexpected problems with our roof. They sent before-and-after pictures, which was great. The team putting the new gutters on was also excellent. They addressed some issues we were having with the old smaller 4-inch gutters overflowing. Billy made suggestions on how to fix this, as the overflow was running down the siding and could cause wood rot behind the siding. Going with the bigger 6-inch gutters and downspouts was a big help, especially with the heavy rains we get now. They also move the water further away from the home’s foundation. We wanted to deal with a local roofer instead of these crews that knock on your door and give a cheaper price, but then you’ll never be able to find them if there’s a problem. Paying a little bit more to get quality materials, warranties, and good service from a local company is a good long-term investment. Lots of our neighbors also used Chief Roofing, and all have had good experiences.
Great company. Staff was always prompt and professional, and communications were always timely. A great experience.
Kevin came out to give an estimate on a challenging project and gave it to me plain. He wasn’t pushy at all, and I will hire Chief Roofing for the job once I clear a path for them to be successful.
I had used Chief Roofing in the past and was very pleased, so 20+ years later we used them again. They showed up when they said every time, were in the same ballpark as other estimates, cleanup was excellent, and we are very happy with the outcome.
Chief Roofing did a great job on replacing our roof, and they had the best price. They were on time, responsive and went over and above with touchup painting and cleaning up after. They even blew the leaves off my entire driveway, well beyond the area around my house where they were working.
The team at Chief Roofing is amazing. We got exactly what we wanted and so quickly too. Very impressed. I would recommend them highly and will use them again whenever I can. Thanks again, everyone at Chief Roofing!!
Chief Roofing does excellent, professional, high-quality work, and the team communicates quickly and clearly. We did a full roof replacement, and it turned out beautifully. Highly recommend!
Chief Roofing has an excellent team of workers. They are very thorough and professional.
The folks at Chief Roofing were great to deal with. Super knowledgeable and did an outstanding job on a new roof install. Highly recommended!
I highly recommend Chief Roofing for all of your roof repairs/replacement for a quality professional job well done! Thanks!
Prompt and courteous. I have known this family far beyond this generation. Very wonderful people. Continue to hold the candle for those who have gone on.
Five star company that is very well run! From start to finish, my experience was exceptional. Jace, my salesman, was excellent in his communication and kept me updated on what to expect and timelines. He was responsive and thorough with any questions asked. He did an excellent job guiding me through the entire process. The roofing crew was experienced, talented, polite, hardworking and were so considerate of my property (took great care cleaning up each day, looking for nails and blowing off the porch and driveway. My roof is gorgeous—looks like a piece of art! Thank you so much Chief Roofing!
This company has been a great asset over the last 3 years. They have taken care of all of our roofing needs for our facility. It includes 56 houses plus 300 apartments, including commons areas spanning over 15 buildings. With all this, they have been able to assess and repair all issues, including one that 5 other companies tried but failed. Very reliable and have always worked to get jobs done quickly.
Great service at a reasonable cost. I really appreciate the quick turnaround and professional service. Photos provided after the repairs made it easy to file insurance claim. Thanks again.
Awesome people and great service
Chief Roofing did an excellent job replacing my old roof with a newly installed, properly flashed roof. They also GC’ed facia and gutter replacement. The finished product is phenomenal!
After putting my house on the market, the appraiser informed me I needed some roof repairs. I felt so fortunate to stumble on this company!! They came out very soon and did great, affordable repairs so I could get it on market and pass inspections!!!!
Quality, professional work done by people of the same characteristics!!! The job was total replacement of a standing seam metal roofing on a historic house in Oxford, NC that had been attempted and botched by 3 other companies.
Very pleased with their service. Glad to be able to use them for my roofing needs.
Excellent company! I’m very satisfied with the entire process and finished product. Quality work and crew! Competitive price. What won us over was the communication from the ownership, very “hands-on” and responsive.
Great company, great people! They were very helpful with any questions. I can’t recommend them enough!
Chief Roofing installed my roof about 7 years ago. They were very professional, and they did an awesome job. When they finished, they cleaned up so good that you couldn’t tell they had been here, except for the new roof.
We are so glad we had Chief Roofing to fix our roof. Very nice and very professional.
Professional in every way. High-quality work. Chief Roofing is at the top level of their profession.
We were thrilled with the help we received. After seven estimates, we found the people who really explained what was going on and also had the best price and long-term solution. We were thrilled.
Chief Roofing has done two projects for me in the last year. Each time, they have been quick to respond, quick to start the project, and quick to finish. I would definitely call them again for a project.
I could not recommend Chief Roofing more highly. I’d used them for a smaller job years ago, but the most recent and much bigger job was even more impressive. Knowing that our solar install was dependent on our roof install, they were beyond accommodating in getting us scheduled in a way that would work best to make that happen as quickly as possible. The owner was knowledgeable and eager to share that knowledge to explain the condition of the existing roof, the project manager was communicative, friendly and on top of everything, and the crew was fast, professional and cleaned everything up wonderfully. The service was excellent, the roof looks great, and we are extremely happy that we used them.
After the wind damage right before Christmas, I had Chief Roofing come out to inspect the damage. We ended up filing through insurance and had Chief Roofing replace the roof. They did the whole thing in one day, were on time and cleaned up after. They did a great job. Would recommend!
- Excellent customer service.
- Professional approach and timely response, They didn’t leave me hanging at any stage: initial house visit, estimate, working with me as I triangulated with my insurance provider.
- Competitive pricing. While reviewing options, they didn’t oversell me on anything. I had a clear idea of the products/services I needed AND the options I was interested in exploring.
- When a small issue occurred on the day of the roof work (leg through kitchen ceiling), Chief Roofing quickly reached out, reviewed a strategy and scheduled for repair – the repair was complete that day with no delay to the main roofing job. Excellent and exactly the level of responsiveness/service I expect as a customer. Things happen with repair/replacement work – HOW a company responds is what I focus on. Chief did not disappoint.
- Clean and tidy worksite. Techs made multiple passes with the magnet “broom” to ensure no nails were left behind or hidden in the yard. Excellent end-of-job cleanup.
- End result looks great and seems to be performing well with no issues
Service and repairs were done professionally and in a timely manner, and we were very satisfied with the work performed. Highly recommend Chief Roofing!
Very responsive and polite. The workmen seemed happy. The work was well done, including the cleanup. I got the Energy Star shingles, and the attic is several degrees cooler in the summer.
This is a great company! They replaced our roof a few years ago; I was very pleased with their work, so this year, I contracted them for gutters. Another way this company impressed me – their employees seem to be happy!
Chief Roofing successfully completed a complicated roofing project for the Vance Villa Association, Inc. Chief Roofing removed the existing shingles and installed new shingles on 5 buildings covering 16 townhomes. Chief Roofing had to coordinate with our stucco contractor to ensure that the flashing was correctly replaced. Chief Roofing did an excellent job of communicating with us and completed the work within budget and ahead of schedule.
I work in an industry where I see a lot of different vendors for a variety of home repairs. Chief Roofing was truly above and beyond what I normally see. They did an entire roof replacement and left our home in excellent condition. There wasn’t a speck of debris left behind. The support staff (scheduling, etc.) was friendly and helpful throughout the process, as well. I am impressed and pleased with the entirety of the process. 100% would recommend.
Chief Roofing came promptly to fix a tear in our roof caused by poor installation of another company. The Chief Roofing team was neat, clean and observed all protocol. They were respectful of the interior and exterior of our home.
Great service, fair pricing, and high-quality work. Highly recommend. Easy to work with and responsive customer service.
Dear Ms. Joy Gurganus, Mr. George Boothroyd, and everyone at Chief Roofing: Ms. Gurganus, thank you for sending me the form for tax credit, the Manufacturer’s Certification Statement, and the specific information I need to complete the form. You have relieved my anxiety about how to claim the tax credit. All the employees at Chief Roofing have been incredibly helpful answering every question I asked before, during, and after the job. I appreciated my discussions with Mr. Boothroyd providing the specifics I needed to make informed choices of the CertainTeed roof products. Your installation crew exhibited professional expertise while replacing our roof, which gave me every confidence in their performance. Your crew supervisor explained whatever I did not understand, although, mostly, I expressed awe of the crew’s work. The crew worked steadily to complete the job. There was no unnecessary noise. The new roof noticeably enhances our house’s appearance. I sincerely appreciate your work in making our first major home repair a pleasant experience. I will be delighted to refer your company to anyone whom I hear needs repair or replacement of a roof. Thank you very much.
I have used Chief Roofing for roof repairs on two homes. They went the extra mile to quickly resolve a leak for me on a rental property. They’re very professional and do what they say they will do for a fair price. I will use them again for any roofing needs.
We are very satisfied with the work done by Chief Roofing. Destin was very helpful in helping us choose the materials and work needed for our roof. Their workmanship is incredible, and their customer service is first class. We highly recommend Chief Roofing.
I called several companies to discuss an issue with my roof but was very impressed with Mr. Barnes and his thorough explanation of the cause of my Soffit damage and how to resolve the issue. They did a great job on the repair, and I’m very pleased with the results. They were recommended by some of our neighbors, and I would recommend them as well.